Contact Us
If you have any questions, we are here to help!
Did you check the FAQs page first? We try to answer many of the common questions there such as Medical Insurance coverage questions, shipping questions, instructions, fitting recommendations, etc. Check the FAQ page for more information.
Do you have a suggestion to make our product better? Use the contact form here to let us know. The more people that suggest an idea, the greater chance we will implement it!
Email us by filling out the form here with your info which will automatically email us. Make sure to include a good email address in the form here so we know who to reply back to. Typical response time to the email or contact form here is usually within an hour and nearly always same day!
Toll Free Phone Number is 800-681-1584. Call 24/7 to place an order by phone with any of our representatives.
Keep in mind, these friendly folks at our call center are not medical experts in Ostomy care. They can place your order over the phone and answer the same questions found on the FAQ page. If you have a question that is not answered there, it is best to email us using the contact form below. From our nearly 10 years in business, we know how individual everyone's experience is with an ostomy. For that reason, we tend to stay away from anything related to medical advice, as that is best left to doctors, surgeons and ostomy nurses. Thank you for your understanding, and we look forward helping you purchase your next StomaShield!
