Looking back, moving forward
Five years ago today I had my ileostomy surgery. I'm very thankful to have this surgery done. It literally gave me a new lease on life. No longer fighting a nasty 10 year stretch with Ulcerative Colitis, I am able to live a much better quality life. The only downside was managing the ileostomy bag. Considering how bad of shape I was in before, this was hardly a setback. I will take that trade off any day, to not live with Ulcerative Colitis again. Getting back to work was a challenge with the bag. After trying one of the shields in the market, I found myself modifying, tinkering, and completely redesigning it to meet my needs. Eventually I started making my own shield. I started to share my concept with others, getting a lot of feedback in the process. In less than a year, I had figured out how to make this design work for a majority of the body shapes, sizes, and stoma locations. It's not perfect and never will be. We are just all too unique to make one size fits all. That's why I have the 30 day exchange/return policy. You won't know until you try it. Most of the time, I get it right, and the customers are happy. I sat down and ran the numbers the other day and an astounding 97% keep their shield and don't return it within 30 days. That level of customer satisfaction (plus the great testimonials) gives me the confidence that I am on the right track. Hopefully, the StomaShield, will help many more with their "new lease on life" too.
- Brian Hakel