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Returns

Need to make an Exchange for a different size?

It's easy and we don't charge for the exchange! Majority of the time just exchanging for a different size solves fitting issues for our customers. If you would like to exchange for a different size StomaShield, please Contact Us Here and tell us what size you need, or call us at 800-681-1584.  We will ship this to you first, then you can try it on, then ship the one that doesn't work back.  We handle exchanges differently than a return for refund, so please do not use this return portal below for exchanges.  This is only for returns for refunds.

Need to make a return for refund?

No hassle, 30 day money back guarantee.  You can return using your own shipping method (at your own cost).  Or click on the link below to start the directions to print a prepaid shipping label (deducted from your refund).  Regardless of shipping method you will be refunded your full original purchase price (less prepaid label cost, if applicable).  Please do not use this system below for exchanges, thank you!

https://stomagearshield.returnly.com/